Booking terms
These terms apply to tickets for the 15-night Miai Asia Social Cruise.
1. Who we are
Miai Asia Social Cruise is operated and sold by Miai Voyage Services Ltd, company number HE 398241. Registered office: 12 Archiepiskopou Makariou III Avenue, 1065 Nicosia, Cyprus. Contact: [email protected], +357 22 456 789. Managers answer from 09:00–18:00 EET (Cyprus time: UTC+2, UTC+3 in summer).
2. Requests and bookings
Sending a request on this website is not a booking and creates no obligation to pay. A booking exists only after a manager confirms it to you in writing and the first payment has been made (the full price under option A, or the deposit under option B, see section 4). The request form on this website is currently a demo and does not send your request to us.
3. Tickets and prices
- Prices are fixed and per person for the full 15-night voyage: inside cabin $549, ocean-view $699, balcony $899.
- The cruise + casino ticket costs the cruise price plus a casino fee of $119 per person ($668, $818 or $1,018).
- Both tickets include: cabin accommodation for the 9 nights on board, meals according to the programme, onboard entertainment, port fees, and 6 hotel nights at the stops (2 in Singapore, 2 in Manila, 2 in Macau).
- Not included: shore excursions, extra transfers, tips, alcohol, Wi-Fi, travel insurance and visas.
- Nothing extra is charged at the casino entrance.
4. Payment
- No payment is taken on this website. Your manager sends payment details when they confirm your booking.
- Payment methods: bank card (Visa, Mastercard) or bank transfer. In some cases PayPal, Apple Pay or Google Pay.
- Option A, full payment: the full price within 3 working days after booking.
- Option B, deposit: 30% of the price at booking, and the balance 30 days before departure.
- For bookings made less than 30 days before departure, only option A applies.
5. Cancellation by you
To cancel, write to [email protected]. The date we receive your message counts.
| When you cancel | What happens |
|---|---|
| More than 60 days before departure | Full refund, minus a 5% admin fee |
| 30 to 60 days before departure | 30% of the price is retained |
| Less than 30 days before departure | 70% to 100% of the price is retained |
6. Cancellation or change by us
If we cancel the cruise, or make a material change to the route through our own fault, we offer you either an alternative cruise of equal value or a full refund within 14 days. No compensation above the amount you paid is provided, unless the consumer law of your country requires it.
7. Casino tickets and the 21+ rule
- All casinos, on board and at the partner hotels, admit only guests aged 21 or over with a valid photo ID or passport.
- The onboard casino admits only holders of a cruise + casino ticket. Casino tickets are limited to 80 per voyage and cannot be bought or upgraded on board.
- Answering “yes” to the age question on this website is not an age check. A casino ticket is confirmed only after the manager has checked that every guest on it is 21 or over, and age is checked again at every casino entrance.
- If a guest’s age cannot be proved, or casino entry is refused, the casino fee ($119 per person) is refunded in full within 5 working days.
- Guests under 21 may sail on a cruise ticket without casino access, but are not admitted to any casino, including as observers.
- Casino staff may refuse entry or ask a guest to leave, and guests can ask to be excluded from the onboard casino at any time.
8. Hotel nights
Hotel nights are provided by the partner hotels listed on the hotels page. Hotel and hotel-casino house rules apply during your stay.
9. Passports and visas
Every passenger needs a valid passport that expires no earlier than 6 months after the return date. Passengers arrange their own visas, entry permits and other travel documents. We are not liable if entry is refused because documents are missing. Check the current entry rules for Singapore, the Philippines and Macau on the official websites of their consulates no later than 30 days before departure.
10. Liability
We are not liable for indirect losses, lost profit or moral damage. Our liability is limited to the amount you paid for the specific booking, except in cases of intent or gross negligence.
11. Governing law and complaints
These terms are governed by the laws of the Republic of Cyprus. Disputes are heard by the courts of Nicosia. This does not remove any mandatory consumer protection you have under the law of your country.
Complaints: [email protected].
See also the privacy policy and responsible gaming.